Jewelry & Apparel Orders over $100 ship free!

Terms of Use and Privacy Policy

Updated September 14, 2018
OVERVIEW
Welcome to the Dear Keaton online store.  This Web site is owned and operated by Dear Keaton, LLC.  Throughout the site, the terms “we,” “us,” and “our” refer to Dear Keaton, LLC.  We offer this Web site, including all information, products and services available from this site, to you conditioned upon your acceptance of all terms, conditions, policies and notices (collectively “Terms”) stated here.
By using this Web site, you acknowledge that you have read, understand and agree to be bound by these Terms.  Our Shipping and Returns Policy is part of these terms.  We reserve the right to modify these Terms at any time and will post such changes on this Web site.  If you do not agree to our Terms, you are not authorized to use this site.

LIMITED LICENSE
The Web site and all of its materials, including, but not limited to, its software or HTML code, scripts, text, artwork, photographs and images (collectively, “Materials”) are protected by copyright laws and other U.S. and international laws and treaties.  All Materials are provided through this Web site as a service to its current and prospective visitors and may be used only for personal, informational, and product ordering purposes and only if you also retain all copyright and other proprietary notices contained on the Materials.  No right, title or interest in our Materials is conveyed to you.  This is a limited license, not a transfer of title of our Materials, and such license is subject to the following restrictions: you may not copy, reproduce, publish, transmit, distribute, perform, display, post, modify, create derivative works from, sell, license or otherwise exploit this site or any of its Materials without our prior written permission; you may not access or use this Web site for any competitive or commercial purpose; or may you permit any copying of our Materials.  Any unauthorized copying, alteration, distribution, transmission, performance, display, or other use of these Materials is prohibited.  We may revoke this limited license at any time for any or no reason.  All rights not expressly granted are reserved by us, as applicable.

TRADEMARKS
We retain all rights regarding our brand names and trademarks.  These names or marks, and all associated logos or images, are common law trademarks of Dear Keaton, LLC. and they are protected by U.S. and international laws and treaties.  No license to the use of such names and marks is granted to you under these Terms or by your use of this Web site. Your misuse of our trademarks displayed on this Web site is strictly prohibited.

LINKING
Periodically, links to this Web site may be established from external Web sites or resources operated by third parties (the “Third Party Sites”).  None of such links should be deemed to imply that we endorse the Third Party Sites or any content therein.  We do not control and are not responsible or liable for any Third Party Sites or any content, advertising, products, or other materials on or available through such Third Party Sites.  Access to any Third Party Sites is at your own risk and we will have no liability arising out of or related to such Web sites and/or their content or for any damages or loss caused or alleged to be caused by or in connection with any purchase, use of or reliance on any such content, goods, or services available on or through any such Third Party Site.

OUR PRODUCTS
All features, specifications, products and prices of products and services described on this Web site are subject to change at any time without notice.  From time to time there may be information on this Web site that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, and availability.  We make no representation as to the completeness, accuracy, or currency of any information on this Web site.  We reserve the right to make changes in information about price, description, or availability without notice.  We reserve the right, without prior notice, to limit the order quantity on any product and/or refuse service to any customer.  We have made every effort to display as accurately as possible the colors of our products that appear on the Web site, however, the actual color you will see will depend on many factors, including your computer, and we cannot guarantee that your computer will accurately display our colors. The inclusion of any products or services on this Web site does not imply or warrant that these products or services will be available at any particular time.

UNDELIVERABLE SHIPMENTS
If for any reason, a package is undeliverable by the shipping carrier, it will be considered abandoned.  If the package is returned to us, we will make every reasonable effort to contact you for a revised shipping address.  If we cannot reach you, we will refund you the cost of the items (excluding the initial cost of shipping, and any associated fees we were assessed to have the items returned to us).  If we do receive a revised shipping address from you, we will then reship to the revised address after receiving payment for the additional cost of reshipping. If the package is NOT returned to us, you will be responsible for all charges related to the abandoned package including the cost of the merchandise.

ORDER ERRORS AND DEFECTIVE MERCHANDISE:
Dear Keaton prides itself on offering the highest quality merchandise and fulfilling customer orders accurately. All orders are inspected prior to shipment to guarantee that the order meets our high quality control standards.  Should you notice any errors or defects with the items in your order, you must notify customer service within 24 hours of receipt of the shipment.  We reserve the right to rectify the error within a reasonable time frame.

DISCLAIMER OF WARRANTY
Access to this Web site is provided to our customers and prospective customers “as is” and “as available” and without warranty of any kind, whether express or implied, including but not limited to, those of merchantability, fitness for a particular purpose, title or non-infringement.  Some jurisdictions do not allow the disclaimer of implied warranties.  In such jurisdictions, the foregoing disclaimer may not apply to you.  Dear Keaton, LLC reserves the right to block or deny access to the Web site to anyone at any time for any reason.

JURISDICTION
We control this Web site from offices within the State of Georgia.  We do not imply that the materials published on this Web site are appropriate for use outside of the United States.  If you access this Web site from outside of the United States, you do so on your own initiative and you are responsible for compliance with local laws.  The Terms of this Web site shall be governed by the laws of the state of Georgia, without regard to the conflicts of laws provisions therein.

LIMITATION OF LIABILITY
In no event will Dear Keaton, LLC be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this site or any other hyperlinked Web sites including, without limitation, lost profits or revenues, costs of replacement, business interruptions, loss of data or damages resulting from use of or reliance on the information present, even if Dear Keaton, LLC is expressly advised about the possibility of such damages.  In some jurisdictions, limitations of liability are not permitted.  In such jurisdictions, the foregoing limitations on liability may not apply to you.

INDEMNITY
You understand and agree that you are personally responsible for your behavior on the Web site. You agree to defend, indemnify and hold harmless DearKeaton.com and its parent company, Dear Keaton, LLC and any director, officer, employee, business partner, supplier, agent, reseller, owner, and any third-party information provider of DearKeaton.com, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from your use, misuse or inability to use the Website or violation of any of these Terms. This defense and indemnification obligation will survive these Terms and your use of the Web site.

REVISIONS
We may terminate, change, suspend or discontinue any aspect of this Web site, at any time and without notice.  We also reserve the right, at our sole discretion, to change, modify, add or remove any portion of these Terms in whole or in part, at any time and without notice.  Accordingly, this means we may terminate the authorization, rights and license given in these Terms at any time and without notice.  Your continued use of this Web site after any changes to these Terms are posted will be considered acceptance of those changes.

PRIVACY POLICY
DearKeaton.com knows that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly.  This notice describes our Privacy Policy.  By visiting DearKeaton.com, you are accepting the practices described in this notice.

DearKeaton.com is owned and operated by Dear Keaton, LLC.  Throughout the site, the terms “we,” “us,” and “our” refer to both the Web site and Dear Keaton, LLC. This Privacy Policy applies to all of the products and services offered by us and details important information regarding the use and disclosure of user information collected by us. Dear Keaton is based in the United States and the information we collect is governed by U.S. law.

We collect and use your personal information to process and fulfill your orders and to notify you of your order status. Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, questionnaire, or sweepstakes, we may ask you for your name and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you.
All Transactions are processed by our third-party payment vendors. We do not collect, store, or maintain any billing information. Instead, it is collected and processed through these third-party vendors pursuant to the terms and conditions of their privacy policies and terms of use (linked below).

Stripe: https://stripe.com/gb/privacy
Paypal: https://www.paypal.com/us/webapps/mpp/ua/privacy-full

ACCOUNT CREATION
We provide the option to create an account with us.  We do not require account creations to view any of our products or to make purchases.  By creating an account, you will be able to take advantage of order history as well as pre-filled forms during checkout on subsequent orders.  During account creation, you are required to give contact information (such as name and email address).

USE OF COOKIES & PIXEL TAGS
We may use cookies and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may use this information for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the Site. In addition to cookies, we also collect Aggregate Information through the use of “tracking pixels”. We use tracking pixels to utilize retargeting ads, to tell when an advertisement has been clicked on or otherwise interacted with, and use that information to judge which advertisements are more appealing to users. In some cases, we use third party service providers to help us collect and analyze this information.

We use one or more third–party analytics services (such as Google Analytics) to evaluate your use of the Site, compile reports on activity (based on their collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, data and time, amount of time spent on particular pages, what sections of the Site you visit, number of links clicked while on the Site, search terms and other similar usage data), and analyze performance metrics. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Site, you consent to the processing of data about you by these analytics providers in the manner and for the purposes set out in this Privacy Policy. We also use one or more third-party remarketing services to advertise on third-party websites to previous visitors to our Site. These third-party remarketing service providers use cookies to serve ads based on a past visit to the Site. Any data collected by such third party remarketing service providers will be used in accordance with this Privacy Policy and the privacy policy of such third party remarketing services provider.

PROMOTIONAL EMAILS / NEWSLETTER
If you opt to subscribe to our newsletter, we may send you exclusive emails with promotional and/or informational content.  The emails will include an “Unsubscribe” feature if you no longer wish to receive such emails.

INFORMATION SHARING AND DISCLOSURE
DearKeaton.com does not sell, rent, trade, or share personal information with third parties except under the following circumstances:

We use other third parties such as a shipping company to deliver orders and a credit card processing company to collect payments for goods sold on our Web site. When you make a purchase on our Web site, we will share the necessary amount of personally identifiable information for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for promotional purposes.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, or legal process served on our Web site.

We may share personal information if we believe it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of DearKeaton.com’s Terms, or as otherwise required by law.

In the event DearKeaton.com goes through a business transaction, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred.

Keep in mind that any information that you voluntarily disclose to us through our social media pages, for example, Instagram, Facebook, Blog and Pinterest, becomes publicly available.  Please note that any content you post on our social media pages (including your social media account name) becomes published content and is not considered personally identifiable information subject to this Privacy Policy.  Your messages and other information you make available on our social media pages will be seen by people and organizations not related to or controlled by DearKeaton.com and may be used by others to contact you.  We are not responsible for the personally identifiable information you choose to submit through our social media pages.

CONFIDENTIALITY AND SECURITY
Dear Keaton employs well-established security measures to safeguard our systems and your information. However, we cannot control all the individuals and activities on the internet and elsewhere, and therefore cannot guarantee that such information will never be compromised.

UPDATES TO THIS PRIVACY POLICY
We reserve the right, at our sole discretion, to change, modify, add or remove any portion of this Privacy Policy in whole or in part, at any time and without notice.  Your continued use of this Web site after any changes to these policies are posted will be considered acceptance of those changes.

For questions about our Terms & Privacy Policy, to make choices about receiving promotional communications, to update your personal information, or to place an order, you can contact Dear  Keaton by email, telephone, or mail:

DEAR KEATON
1040 W. Marietta Street NW
Atlanta, GA 30318
800.935.7556
hello@dearkeaton.com

© Dear Keaton 2018
Design by Rowan Made & development by Janine Isabelle