We can’t wait for you to receive your order. All in stock items ship within 3 business days and will arrive in approximately 2-7 business days from the ship date depending on your location.
Rugs, lighting and most larger furniture items ship directly from the manufacturer and lead times will be noted on the product page under the SHIPPING & RETURNS tab.
Occasionally issues arise that may lead to additional shipping time, such as a manufacturer experiencing delay in production. If this happens, you will be notified as soon as Dear Keaton is aware of the delay. If needed, feel free to contact us at email@example.com to verify stock and availability prior to placing your order.
No, we do not ship internationally at this time.
Dear Keaton does not accept returns or exchanges on hardwire lighting, freight shipped furniture, sale items or gift cards. Rug samples are only eligible for return upon purchase of a full size rug from Dear Keaton. View our full shipping and return policy here.
If you have questions regarding shipping, delivery or returns you can reach us at 800.935.7556 or email us at firstname.lastname@example.org
*Color note: Because every computer monitor displays color differently and there may slight variations between the actual product color and how it is displayed on your screen.
Yes, absolutely. All transactions are secure and encrypted via Stripe payment processing or Paypal. Dear Keaton does not store your payment information.
We accept all major credit cards – Visa, MasterCard, Discover, American Express as well as Paypal.
Yes, we love gift wrapped packages! Select items are eligible for gift wrapping for a $4.95 charge. This option may be added by selecting the “Add Gift Wrap” check box on eligible product pages. Our lovely gift wrap includes a box, wrapping paper, ribbon and hand written enclosure.
We love to hear about new products ideas. Please email us at email@example.com
Yes, to apply to our affiliate program via Pepperjam please CLICK HERE.
No. We are online only at this time.
While we don’t have any available positions at this time, we are always on the lookout for talented team members. If you are hardworking and love Dear Keaton, send your resume to firstname.lastname@example.org
Yes, we do. Please email email@example.com for more information. You must provide a copy your business license, resale certificate and business card to qualify.